When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

As we offer a wide variety of prints and sizes, they will not always be in stock. We have a policy of ordering most of our prints on demand, and this process usually takes 7 business days. Any orders received will usually dispatch after those 7 days, but may ship sooner if they arrive from the printer sooner or if they are in stock.
If you want to find out about in stock items before ordering then please contact us directly by phone on (44)-(0)1369 704817 or by our website contact form.

We post your order as soon as the print is ready.

All UK / Channel Islands shipping will be by Royal Mail Special Delivery ( next business day before 1pm).

International shipments will be by air mail (signed for) and should arrive within 7-10 days.

If your item is not in stock, we will email you before deciding how to proceed.

All items have 15% VAT (sales tax) added.

Any credit card details you entered are transmitted over a secure(SSL) link and stored using 128-bit encryption.

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

If you need to reach us, please use the Contact us link on the store page.

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
© 2009 Ronnie Ford Contemporary Scottish Artist